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Posted December 5, 2024
Category(s): Cleveland Peterbilt | Ohio Peterbilt | Full-Time
We are seeking a skilledAfter Sales Support Managerto join our nationally recognized team at ourCleveland, OH, location. At Ohio Peterbilt, a division of Ohio Machinery Co., we’re not just about trucks; we’re about building futures. As part of our commitment to excellence, we invest in ouremployeesthrough comprehensive training and development programs, ensuring they have the skills to excel in their roles. We also offer competitive benefits that support both your professional and personal growth. Grow your career–apply today!
JOB SUMMARY:
The After Sales Support Manager is responsible for managing and developing the uptime department and bridging the internal gap between both the sales and service departments. This individual will manage a team of analysts that monitors and educates customers on maintenance practices, recalls, warning lights, and current/future breakdowns. They will work closely with UpFit Center on customer builds and aftersales support, in addition to developing partnerships and relationships with customers after the initial sale. The After Sales Support Manager will communicate with identified fleet customers to determine how Ohio Peterbilt can support their needs and create and build partnerships with those customers to allow Ohio Peterbilt to provide the best customer service.
JOB QUALIFICATIONS:
KEYCOMPETENCIES:
EMPLOYEE BENEFITS
Join our team at Ohio Peterbilt and take the next step in your career journey. Apply now and be part of a company that values innovation, teamwork, and personal growth!
PHYSICAL REQUIREMENTS:
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.
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