Repair Options Coordinator - REQ ID 5318

FindYOURfit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career – See what opportunities await today!

JOB SUMMARY: 

Integral role working with an established team. Works with Power Systems group, Rental Store locations, and Product Support Sales Representatives using their input to develop and promote the use of Standard Jobs and Repair Options. Standard Jobs and Repair Options help to offer both consistent pricing and scope of work but also give our customers flexibility to choose which level of repair best suits their needs. Will utilize established software and resources to continue the development of Standard Jobs and Repair Options. Will also focus on developing Standard Jobs to support new and existing maintenance contracts. 

JOB QUALIFICATIONS:

• A high school diploma or equivalent is required.
• Must have a minimum of 3 years of experience and/or education combination related to parts and service repair, operations, or sales within an engine, equipment, or another related industry.
• Caterpillar or competitor product line knowledge is required.

COMPETENCIES:

• Excellent verbal and written communication skills.
• Must be customer-focused, energetic, able to handle multiple tasks, organized and detail-oriented, and able to learn new technical material related to Heavy Equipment products and services. 
• Strong computer and software skills are required.
• Strong understanding of generators and generator maintenance.
• Ability to support the selling of products or services preferred. 
• Knowledge of Caterpillar Equipment, systems, and software preferred.

EMPLOYEE BENEFITS

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Three options, including an HSA with a dollar-for-dollar match of up to $1,200 per year, are available.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.