Service Supervisor - REQ ID 5416

FindYOURfit at Ohio CAT(a division of Ohio Machinery Co)!Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world.Come grow your career – See what opportunities await today!

JOB SUMMARY:

The Service Supervisor oversees employees and ensures work is completed safely and effectively. The position will work daily in the shops by promoting a safe and healthy culture, coaching, developing and leading technicians, providing training or training options, helping technicians develop key skills, ensuring compliance with regulations affecting service operations, creating and managing an employee schedule, keeping up to date with manufacturer warranties and policies, checking the progress of repairs and service, managing issues and complaints, knowledge and experience in the industry and having a strong leadership and interpersonal skills. This position will work closely with Supervision to ensure all technicians will be successful in their careers.

JOB QUALIFICATIONS:

• A high school diploma or equivalent is required.
• Must have three to five years of related industry experience.
• Technical knowledge of heavy equipment and prior supervisory experience are required.

KEYCOMPETENCIES:

• Must possess strong multi-tasking, written and verbal communication, computer, troubleshooting, and customer service skills.
• The ability to lead and motivate employees, and diagnose issues is required.

EMPLOYEE BENEFITS

• 401(k):Match and employer discretionary contribution.
• Health Insurance:Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance:Comprehensive coverage options.
• Financial Access:Credit Union membership is available.
• Insurance:Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities:Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation:Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.